Tuesday 24th May 2018


Registration opens


Welcome and opening remarks from the Chairperson

    Jean Balfour, Managing Director, Bailey Balfour

How to secure time commitment from busy stakeholders


A successful L&D strategy requires senior leadership, line manager and employee support for the time commitment of both participating in the initial training and the follow-up coaching sessions.

  • Securing executive commitment for training
  • Tips for encouraging line managers to dedicate time to coaching
  • How to communicate the importance of training to busy employees
  • Strategies for ensuring that time is being dedicated to online training 

Managing the informal learning paradox


By its very nature, informal learning has no set objective or learning outcomes and is not intentional. Therein lies the paradox: how should HR and training professionals be managing and measuring a process that is informal and spontaneous?

  • What is the difference between self-directed learning, incidental learning, socialization and tacit learning?
  • How to manage informal learning when it does not follow a specified curriculum
  • Linking together formal, organised learning with self-directed, social learning
  • How to make sure that participants getting the support back in the workplace they need to implement changes or new actions

Morning refreshment break

10:45am Beyond the classroom - leading managers through mentoring and coaching programs

All too often, employees and managers see formal classroom training as a magic-bullet solution to capability gaps. How can we encourage managers to dedicate time and energy to post-training mentoring and coaching?

  • Encouraging managers and supervisors to engage in alternative learning and development options
  • How to manage a system of personalised learning experiences
  • Evaluating non-classroom learning interventions like coaching, mentoring and action learning 
11:30pm   Session details TBC
12:00pm   Networking lunch
1:00pm PANEL: Leadership development – the power of humility  

For a leadership development program to succeed, leaders first need to admit that their knowledge is imperfect. This session will discuss ways to prepare leaders to accept leadership development training.

  • Overcoming skepticism and cynicism about the development process
  • Can you teach values such as integrity, morality and humility to leaders? 
  • How to encourage learners to be honest about their leadership abilities
  • Building personal resilience in leaders 


Yan Kit Chey, Head of Learning and Development, Deloitte

Karina Cuello, Director Learning and Development Asia Pacific, JLL

Sandeep Khanna, Lead - People & Organisation Development, Grab

1:45pm   Micro-learning best practice: short, sharp and to the point

Micro-learning is a new way of teaching and delivering content to employees in small and specific bursts, or ‘nuggets’. This session will discuss ways to design short and punchy content for busy employees with minimal spare time.

  • Tips for making digital learning experiences effective, engaging and enjoyable
  • What is the difference between micro, meso and macro learning?
  • What is the ideal length of micro-learning sessions?
  • How to create effective ‘knowledge nuggets’ or ‘threads’
2:30pm   Afternoon refreshment break
3:00pm   How to take advantage of emerging L&D technology  

Training technology is evolving at a rapid pace. We now have access to AI, chatbots and virtual reality training programs – how should we be incorporating emerging technology into our learning programs?

  • How can artificial intelligence, such as chatbots, be used in learning programs?
  • Best-practice guide to online topic-focused learning groups
  • Virtual, augmented and blended reality applications in training 
  • Scenario-based learning using simulation software and gamification
  • The future of the Experience API (xAPI) in allowing learning systems to track and record learning while allowing systems to communicate with each other 

PANEL: How to build a strong learning culture in the workplace


In today’s busy work environments, many individuals focus on other aspects of their roles, leaving learning and development to languish at the bottom of their priority list. How can you effectively drive and sustain learner engagement?

  • How to obtain and use executive support for learning initiatives
  • Examples of reward and recognition strategies that can be linked to learning
  • Using tools and new technologies to keep users engaged
  • What skills do leaders need to promote engagement?


Paromita Ghosh, Associate Director, Learning and Development Head, APAC, Cognizant Technology Solutions

4:30pm   Conference concludes


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